Consumtion is not shown

  • Hi,

    Have connected the 3EM on 3 phases, no neutral. Have connect a contractor on the control line. Have made a standard installation. I have connect with the 3EM and a can for ex. control the contractor. The only things is that I don’t see power consumption. Have update firmware as well.

    Is there something more I need todo to enable to see the consumption?

  • Welcome to the forum!

    To your issue: It seems very likely your Shelly is faulty! It may have lost its calibration data (or did never get such data during the manufacturing process). Please open a service ticket and get a replacement!

    https://shelly.cloud/support/

    „Habt Geduld. Alle Dinge sind schwierig, bevor sie einfach werden!“ (aus Frankreich)

    „Nothing in life is to be feared, it is only to be understood.“ (Marie Curie, 1867-1934)

    „Es reicht nicht“, rief Schiller, „Gedankenfreiheit zu fordern, man muß auch denken können, sonst fordert man Gedankenlosigkeitsfreiheit und die ist die Freiheit zur Dummheit, welche wiederum die schlimmste Unfreiheit überhaupt ist!“
    (Aus „Besuch aus Weimar“ von Gert Heidenreich, Schriftsteller, *1944 in Eberswalde)

  • Thank you. Do you happen to have url where to open the ticket?

    Edit: did saw that the link was included in the response, thank you, got what I need.

    Einmal editiert, zuletzt von Carl-Johan (2. Oktober 2022 um 12:14) aus folgendem Grund: Did see the that the link was included. :-) Thank you got what I needed.