Issues with amazon echo and all Shelly my devices since 15th

    • Autor

    Issues with amazon echo and all Shelly devices since 15th

    Current issues are with 5x shelly1 relays

    Hey, just wondering if anyone else is having any issues controlling there devices using amazon echo devices?

    Everything has been working perfect for months. And suddenly at the same time on the 15th all Shelly devices went to an unresponsive state in the Alexa app.

    I’ve removed all devices, and the skill, and then added back the skill, authenticated, and discovered all the devices.

    Which worked all devices were discovered

    But all the devices still show was unresponsive and control is not possible.

    I’ve spoken with amazon support who have indicated there maybe a Shelly API issue between the vendor and amazon but as of yet no fix.

    However, Control via apple home works perfectly as it always has, control via home assistant works perfectly.

    There have been no changes on my network setup either.

    Manual control of the devices using the Shelly cloud app from iPhone also works but I have noticed the devices now take a few seconds to connect which was never an issue before, I have disabled the new eco mode but this has not helped. Any ideas?

  • mbcmb 18. März 2022 um 00:41

    Hat den Titel des Themas von „Issues with amazon echo and all Shelly devices since 15th“ zu „Issues with amazon echo and all Shelly my devices since 15th“ geändert.

    That it's all Shellys at once is strange. But based on your error description that after starting the app it takes longer until you can access the Shellys could indicate an internet problem and you therefore have no connection to the cloud. Power down a Shelly and power it up again. Then call Shelly's WebUI and see if you can see the time.

    LG Michael

    Einsteigertipps / Tips for beginners

    Meine Shellys:

    In Betrieb:

    Zur Zeit über 150 Shellys, in der Regel alle Cloudverbunden

    Testboard mit fast jedem Shellytyp auf dem Markt.

    Fast 5 Jahre kein übergeordnete System. Nur mit App und WebUI mit Cloudverbindung. Sprachsteuerung mit Alexa:)

    Seit Anfang 2024 ist HomeAssistant mit am Start. Was Shelly Cloud nicht kann, bzw. Lokal gesteuert werden soll, übernimmt da übergeordnete System.