Beiträge von Park-Sport

  • Device locked; Even when Pin lock is disabled

    Hello, we got the same problem, my colleague has it now all the time with his new phone, with his older phone he had it sometimes same as me. when we use our credentails were we registed with its fault, no idea what this username and password must be. also in the settings the Pin Lock for this device is disabled.

    some times it helps to stop the app completly and restart it, is helps for me. but not for my colleague, he even restarted his new phone or turn it off completly. nothing seems to help for him. we use the shelly to open and especially close doors at our work in the evening.

    things we tried:

    Restarting app ( after closing it complete)

    Restarting phone

    Turn phone off and on

    Uninstalled the shelly app and reinstall it