My internet was disconnected and than nearly all shelly are having a new IP. Happened often in the past, but I never had an issue. If I now check the IPs, all shelly which are disconnected having the old IP in the app and cloud. Also after factory reset.
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Same issue with my system. Happend after a reset od my router. Also reset of a shelly device doesn't help. In the app and cloud nearly every device has not the correct ip adress. In my homeassistant all works.
Seams cloud is down.