Hi everyone,
I have bought two Duo RGBW GU10 and both suffer from the exact same problem: I am unable to have them work in my wifi network. Have tried factory reset both several times, but the situation remains the same - I configure each to connect to my Wifi network (via the AP network after factory reset), and even though the wifi network name and IP address is displayed (which means it has switched to the wifi network), I am unable to access the device.
Some data:
- the two are ~50cm from my Wifi access point
- configuration was done via the IOS application (AP Scan, add); have also tried with my laptop going to the default 192.168.33.1 address
- have tried having them obtain the IP address via DHCP and also with static IP address
After the configuration save, the Wifi network name and IP address are displayed; I connect my laptop / iphone to the home wifi network and I am unable to:
- ping any of them
- access their UI/web interface
Any help, please?
PS: I am using the "turn off/on 5 times" factory reset procedure.
PS2: my wifi has currently 12 devices (so, vrey far from reaching limits), and it's a 1 month old Wifi equipment
Thank you,