Error using Shelly 1 and 1L but no message

  • Hi,

    I’m a Shelly newbie so apologies if this is a basic issue. I have checked the forum and can’t find a direct match.

    I bought a Shelly 1 and 1L to experiment with before I start installing in walls and ceilings.

    I set both up ok but have the same problem when using the manual switch and the app. After using the manual switch I get errors in the app, but the error does not include the actual error message. Nothing in the logs.

    How do I resolve this issue?

  • Hey,

    is the problem still there? then report the problem on:https://shelly-forum.com

    Is the Shelly connected to a Wifi network? or there is a Shelly AP (Access Point)?

    Can you tell us the firmware of your Shelly and your Shelly app?


    Try to reintegrate Shelly into the network and the app.


    Best Regards,