CSV data problem

    • Autor

    Hello,

    I have a Shelly EM installed on my electrical panel and working correctly when reading through the APP. My problem is related to the data exported in the CSV file that has no correspondence with the data that I query through the APP, they are abnormally lower.

    I see that the power data is recorded every 10 minutes, which is not a problem, but even when calculating for hourly consumption, the values shown are very low.

    Can anyone help, what am I doing wrong?

    Thanks

    Hi

    I have the same issue on my just installed 3em. Live data is fine but the .csv download file shows wrong and very low values. Was any solution already provided? Did not see it.