Shelly motion does not connect and neither does my vintage bulb!!

I've just received my shelly motion and have tried to set it up and all goes well with the local hotspot but then it tries to connect to Shelly Cloud and loses connectivity! I get it on the app and set it up - all seems OK but when it loses connectivity it disappears from the app as well! I'm using BT smart hub with both 2.4mhz and 5mhz so it should be ok!

Any one any helpful suggestions? BTW the Shelly vintage bulb I got does not register at all!!