'Device is Offline'

1. offizieller Beitrag
    • Autor

    I have a Shelly motion that after 24 hours or so moves to a status of 'Device is Offline'. The motion light still seems to function (turns red when it notices motion), but in the shelly app it's marked as offline and the web interface no longer responds. The Wifi is shown as 'green' on the web interface when it's connected (WiFi RSSI: -61 dBm)

    After rebooting the device, it comes back fine for a period of time.

    Firmware version:

    Current version: 20210226-072307/v1.1.0@f31e1d2b

    You have latest version of your device!

    Has anyone seen a similar behaviour or have any suggestions for how to fix it ?

    I'd be keen to know if there is any way to enabled advanced debug logging or similar ?

    • Offizieller Beitrag

    Hi robjameslee , welcome to the forum. :)

    Unfortunately, I can't comment on the app because I don't use it.

    But like the other battery-operated Shelly, the motion also goes into a kind of deep sleep.

    To call them up via the browser it takes up to 5 calls before the answer comes, even with my 3. ;)

    • Autor

    Thanks for the response. It looks like the device loses it's IP address when this happens, so I don't think hitting the web interface will wake it up unfortunately (I've tried as you've suggested and it didn't seem to work in my case).

    My issue appears to be similar to this, having read it: Wifi re-connect

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