After update and reset no web interface

  • Hi,

    after updating my Shellly RGBW2 I lost access to my device and after resetting (10 sec reset button) I cannot access the web interface and 'Index of /' is listed.

    Is the device broken or what can I do to recover the device?

    Michael

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    • Offizieller Beitrag

    RGBW2 - do not boot after update to fw1.10.1 (from March.24)
    Problem happens only with batch 0. First produced devices 2 years ago.
    Result: Device show file system on webUI - by local IP. Device is not accessible from Shelly APP.
    RECOVERY INSTRUCTIONS:
    1) Turn off your RGBW2 directly from power. 2) Hold the reset button and do not release it.
    3) Turn on the power of your RGBW2. 4) Release the reset button after 2 seconds
    6) Now you should be access to device from Shelly APP or open the local IP interface and make a firmware update. The version which fix the issue is: 20210325-094218/v1.10.1-34-g2fe647000

    Done!

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