Need help with this

  • Hi...

    I have a Issue on my all Shelly 2.5 devices that I can’t add it to my account .. I try to reset it many time without anything.

    They work Physically and I can connect to There Wi-Fi and Control them on the 192.168.1.33 Server.

    And I try to reboot my Wi-Fi many time also without any solution.

    I try also to set a IP address to the device .. and can’t connect to the Wi-Fi.

    I have the last update for them.

    Any one knew what happen?

    • Offizieller Beitrag

    is it your first device or have you some more in use?

    Perhaps a mistake in SSID or password?

    Witch router you are using?

    What phone? Have you restart this?

    Delete the app or clear the cache