Can't change RGBW2 device type to White (4x White LED stripes)

  • Hi,

    I'm running firmware 20201124-092159/v1.9.0@57ac4ad8 and IOS app 1.0.2.

    If I go to Settings and try to change "Device Type" from Color to White, app says:

    "Switching the mode will change your current device firmware. Do you want to continue?"

    Now when pressing UPDATE, nothing happens, except I cannot access any settings anymore on the app. I can't "go back" or open any of the settings sub-menus. Only thing to do is to kill the app. After going back to settings I'm always on Color-mode.

    This is my log from IP/status after waiting for several minutes:

    Code
    {"wifi_sta":{"connected":true,"ssid":"XXXXX","ip":"192.168.1.212","rssi":-64},"cloud":{"enabled":false,"connected":false},"mqtt":{"connected":false},"time":"14:43","unixtime":1608907424,"serial":23,"has_update":false,"mac":"XXXXXX","cfg_changed_cnt":2,"actions_stats":{"skipped":0},"mode":"color","input":0,"lights":[{"ison":false,"source":"http","has_timer":false,"timer_started":0,"timer_duration":0,"timer_remaining":0,"mode":"color","red":0,"green":0,"blue":255,"white":31,"gain":0,"effect":0,"power":0.00,"overpower":false}],"meters":[{"power":0.00,"is_valid":true,"overpower":false,"timestamp":1608907424,"counters":[0.000, 0.000, 0.000],"total":13}],"inputs":[{"input":0,"event":"","event_cnt":0}],"update":{"status":"idle","has_update":false,"new_version":"20201124-092159/v1.9.0@57ac4ad8","old_version":"20201124-092159/v1.9.0@57ac4ad8","beta_version":"20201202-140859/v1.9.3-rc3@50c6ab57"},"ram_total":50712,"ram_free":38840,"fs_size":233681,"fs_free":147839,"uptime":1188}
  • Yes, I have configured WIFI MODE -CLIENT under Internet/Security. Shelly is also connected to Cloud.

    • Offizieller Beitrag

    Hi and welcome to the forum. :)

    Is the cloud symbol green?

    Do you habe the time in the right upper corner?

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