Shelley H&T Not completing device inclusion.

1. offizieller Beitrag

    I have a Google Wifi mesh network and using Google Pixel 4A with Shelly Cloud Mobile App installed and logged in to my account.

    Im trying to add my first shelly device an H&T sensor.

    Ive followed the user guide for device inclusion. Ive got to step 3 Inclusion message OK. However Step 4 which shows the newly discovered device ie as per the user guide:

    "Approximately 30 seconds after discovery of any new devices оn the local WiFi network, а list will be displayed by
    default in the “Discovered Devices” room."

    this doesnt happen. I cant find a "discovered devices room" on the App. Ive tried factory reset of the H&T and tried again but without any change. Any tips?

    Thanks.

    • Offizieller Beitrag

    Best way is.

    Push the button so is the h&t 3 minutes alive.

    Than include it, after the massage that it is include, wait till the h&t goes into sleep mode.

    Now close the app.

    Push the button again and open the app

    Now pull from top to bottom, eventually more times, the app will refresh and the h&t should appear.

    That's how it worked by me

    Ok opened the H&T pressed the button the led flashed ~ 1 per sec, I pulled down on the shelly app, got display saying "Shelly Loading", then went back to the home page still the H&T isnt listed. Ill try again later.

    Very frustrating!

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