Shelly door window 2 firmware problem

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    hi all, as all the other, one of my shelly dw2 is no more working after the firmware upgrade to the 1.9.1(25 novmeber).

    I threw eight batteries in the garbage

    I tryed a lot of suggestion here. restart the wifi access point, used hfs factory reset...but nothing is working.

    i think that the problem is that the shelly every some seconds disconnect as i can see from ping the shelly ip. so i think the shelly cannot download the firmware.

    i have read that with some device is possibile to upload the firmware with an USB/TTL adappter.

    is possibile also with shelly dw2?

    or you have any other suggestion?

    other 3 devices i was able to upgrade the firmware to 1.9.1 of the 26 of november... but with the 4 i cannot.

    thank you

  • Morning#Sky#19999 3. Dezember 2020 um 21:11

    Hat den Titel des Themas von „Shelly door window 2 firmwear problem“ zu „Shelly door window 2 firmware problem“ geändert.
    • Offizieller Beitrag
    ...

    i think that the problem is that the shelly every some seconds disconnect as i can see from ping the shelly ip. ...

    That's normal. Shelly DW goes in sleepmode.

    To update the DW, you have to wake it up with a short press of the reset button. ;)

  • it doesnt go on sleep mode. The shelly loose two ping every as in the picture. Wifi is always on it drain battery quickly.

    It seems like it restart.

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  • Same problem: I could use the web UI but it received no data. After a factory reset (via UI) it won't show the AP anymore. Even after 10s of seconds of button pushing, no AP... Seems broken.

    The other DW I have works fine with the update.

  • The same for me, the configuration done manually via the web frontend, then no longer accessible. Whether a short press of the button or a long one, the thing no longer reacts, cannot be reached / addressed. The Shelly DW does not work, it cannot be logged into the network or cloud from the app. To put it mildly, the Shelly DW is rubbish. For some time now, all Shellys can no longer be configured via the app, although they are found, the network settings cannot be transmitted. This is not a product, it is just handicraft stuff!

    Einmal editiert, zuletzt von 66er (19. Dezember 2020 um 05:22) aus folgendem Grund: Code-Tag deleted

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