Dimmer2 fail to upgrade the firmware

  • Hi,

    I have a dimmer 2 and I tried, I think, all possibilities to upgrade the firmware without any success. Currently it is on 1.8.0.

    See below message after an unsuccessful upgrade attempt.

    Code
    {"status":"updating","has_update":false,"new_version":"20200904-094614/v1.8.4@699b08ac","old_version":"20200812-092210/v1.8.0@8acf41b0"}

    Any suggestions?

    Thanks,

    Dan

    • Offizieller Beitrag

    Hi,

    have you tested our firmware archive too? :/

  • Hi Stefan,

    I have tried to downgrade using the archive but same result....it doesn’t seem to respond to either upgrade or downgrade. I also tried to factory reset it but still nothing. The device is working ok, but still not being able to upgrade is not great.

    Any suggestions?

    Thanks,

    Dan

  • I have the same issue. Have you been able to find a solution? OTA gives me the following, where I don't even see a firmware version I can recognize. This is how I received the unit.

    Code
    {"status":"unknown","has_update":false,"new_version":"","old_version":"20200528-111028/1026-new-device-dimmer-l@98d7122e"}
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