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Autor
Hi
I have changed the place to my Shelly 1 PM. So i want my device becomes with all comsumption data at zero.
There's any change to do that?
Regards
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Hi
I have changed the place to my Shelly 1 PM. So i want my device becomes with all comsumption data at zero.
There's any change to do that?
Regards
My friends here's whats Shelly support have decided to my "impossible reset consumption data" on one of my Shelly 1 PM:
ZitatTicket Status: Open
Dear Sir/Madam,
The only option is to change the account to which the Shelly is connected. We ensure you that it will work.
Thank you for your time!
It's normal that? Tell me to create a new account?
This is normal? I have more than 50 devices and I must create a new account and configure everything again just because one of my Shelly does not delete the data when I do a hard reset? Is it normal what support gave me as a solution? Shouldn't the device be like the Shelly EM that you can even reset via the app.
I hope, you answer this to Allterco too?
I hope, you answer this to Allterco too?
In did so. But as i can see they simply don't care i'm just a guy on millions of devices...
This is so stupid. Why don'tb Shelly allow us to erase uploaded data and start over from scratch? Come on!!