Shelly Wall Display XL - Wi-fi problems

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    • Autor

    I recently purchased a Shelly Wall Display XL, but I’m experiencing issues with the Wi-Fi connection.
    My network is running at 2.4 GHz, fixed on channel 6, with WPA2 encryption, and I’m using a Ubiquiti U7 Pro access point.

    The device connects successfully for a few minutes, then disconnects and won’t reconnect automatically unless I perform a manual reset.

    The firmware is 20250910-133632/2.4.3-e1271de

    Any ideas or suggestions?

    More or less the same problem; no wifi after FW upgrade. Very disappointing. I have a lot of other Shelly devices, all connected to the same Wifi network. No issues with them.
    Shelly fix your FW, and tell me how to update my device now that I'm disconnected from the internet (No OTA update)


    Update: Factory reset WallDisplay. Looks like it's back. Not sure if I should update the FW .

    Einmal editiert, zuletzt von ajouwens (3. Oktober 2025 um 12:27)

    Thanks daniel.leteyski,
    after a while, the display started behaving strangely again. It was incredibly slow to respond. I took the display off the wall, connected it to the USB-C port, and performed another factory reset. And miraculously, it worked as expected. Fast, without any hiccups. I was also able to perform the firmware upgrade.
    Now I have two issues to resolve:
    1) The Wall Display's Wi-Fi connection (2.4GHz) drops at a signal strength of -60dBm or worse. It reconnects at -44dBm or better. I'm currently investigating what I can do about this. I have over 40 Wi-Fi clients, in a busy neighborhood, with a lot of other people. So there's a lot of interference on the 2.4GHz band.
    2) I can no longer install Home Assistant. After entering the URL, a blank, black screen appears. And there's no change.

    I've also sent an email to Shelly in the meantime. Their response: the panel works fine, your network and HA are terrible (my shortened version of their answer). I rarely have problems with Wi-Fi devices, including Shelly's, on my 2.4 GHz band. They all work flawlessly, with the occasional minor issue. And HA has been working perfectly for years, on a tablet, various mobile phones, and my PC. That's not the problem.

    To be continued, shall we say...

    I don't think I can give you advice on poor Wi-Fi (2.4GHz) connectivity. Regarding the HA blank screen, did you try pressing the HA button on the display twice to refresh (I guess you did, though it is worth to mention ) ? The first time I set up HA I got into the black screen. The double press did help.

    Cheers,

    Daniel

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