Shelly don't work in your wlan -> router perhaps incompatible

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    Hello everybody,

    your shelly should

    • do not connect to your router or
    • despite being displayed in the router, it cannot be addressed via the IP (Web UI) and
    • do not integrate into the app

    so please check whether your router is on the list of incompatible routers. ;) (Thread in German, sorry)


    This can save you a lot of unnecessary work, :thumbup:

  • Hi Stefan, this is my first experience with Shelly, in my case Shelly 1.

    I'm able to change IP of shelly with an IP in the same family of my net (192.168.1.80); I tried with DHCP but prefer static IP.

    Both cases I see the shelly in the list of the device connected to my router and active.

    But if i try ping test from command line nothign answer, the same thing is with the app.

    Isn't impossibile add device because i changed IP and if choose by IP ... nothing found.

    I tried all the step with phone by wifi and with PC by lan .... same results.

    Now I begin to think that my router AG COMBO - SERCOMM have some special configuration that block Shelly, but i don't know what need

    I would like check the list of incompatible routers, but is "Page not Found", can check the link or give me any other help?

    Thank you in advance

    Francesco

    ---------------

    Francesco

  • Hi Francesko,

    i'm sorry and don't know, why the linked side is not present now.

    Please check this german thread with the same list.

    Use a translater for understanding the tips . ;)

  • Thank you Stefan very fast answer.

    I checked and my router is not in the list, but ...

    which is the problem that see if you try to connect by ones router on the list? t

    Just to understand if I'm working with now ones that will must be insert in list

    I would like to upload and image of my situation here, but can't drop the jpeg ?(

    Configuration Shelly-Router

    ---------------

    Francesco

  • 66er 16. Januar 2022 um 07:49

    Hat das Thema geschlossen.
  • Good morning, Francesko

    ...

    I'm able to change IP of shelly with an IP in the same family of my net (192.168.1.80); I tried with DHCP but prefer static IP.

    Both cases I see the shelly in the list of the device connected to my router and active.

    ...

    This don't work with the routers listed.

    With AVM routers, for example, you have to explicitly allow the WLAN participants to communicate with each other.

    Please check whether there is such a setting on your router, which I unfortunately do not know

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