Shelly Blu Door/Window Pending Connection

  • Hello everyone,

    I had a problem with adding the Shelly Blu Door/Window sensor. When I tried to add the device, it didn't connect and showed "Pending Connection."

    After trying several different methods, I noticed a green flag appearing in the top right corner of the app while adding the sensor. The flag appeared when I placed the magnet next to the larger unit. Once the green flag was visible, I was able to add the Shelly Blu Door/Window sensor. Initially, it still showed "Pending Connection," but when I removed the magnet and placed it back again, the device connected correctly.

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    If the green flag is not there then it doesn't work:

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    Hope i could help you!

    Shelly Mitarbeiter could you add this to the manual or to this website under troubleshooting https://kb.shelly.cloud/knowledge-base/shellyblu-door-window ?