Help! Devices stuck in "Device is updating" on app

Karl65

Updated my devices using the Home - All Devices - Update feature on the Android app (ver. 3.57.23). Or tried to, as once requested the app is stuck showing "Device is updating" for the devices with no possibility to either cancel this request or control the devices in any way.
Please help! How can I get out of this? I have tried to disconnect the electrical connection to the devices, restart the application, but not yet done reset on the devices, as I have found it to be somewhat difficult to set everything up again after that. Is there a way to get out of this "Device is updating" state somehow without a reset?

JozefM

I have exactly the same problem. What's interesting, everything looks fine on Shelly app and the issue is on Shelly Smart Control app. Old application shows that the firmware was correctly updated. Any help would be appreciated.

Karl65

Hello!
I managed to create two threads with the same question. Got help in the other thread.
I also noticed that the device was working as such when contacted with an alternative method.
The advice is as simple as logging out and in again on the Android app. That worked for me.
Karl

jannelehtimaki

Thanks, exactly the same issue and logoff-logon resolved it.