Shelly Motion 2 nor reacting anymore

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    • Autor

    Hello,
    I have a Shelly Motion 2 that worked well for a few months and suddenly stopped reacting. Light stull goe on when charging but no reaction, not connecting, no other lights. AFter the x seconds reste it still doesn't work. Dead? Or anything else I can try?

    Hi, same here. After the latest firmware update to 20230929-074305/v2.2.0@3699b77a, the devices seem to be in a permanent power save mode. Motion detection does not wake them up.

    Try to wake it up manually: Press the reset button once, then it should be up and running for 3 minutes. After that, it falls asleep again.

    I have no idea how to solve this problem - maybe we need a new software for this.

    Einmal editiert, zuletzt von Nechoj (2. Oktober 2023 um 15:35)

    Yes I'm facing also this issue, since last Friday. I tried about 100 times including complete deinstallation of the app and full Factory reset on all devices. Shelly Motion 2 is showing up on my Fritz, and Fritz says it's active. But the Cloud App says offline. In the smart App I was not able to integrate the device at all. (possibly because it is offline). Movements are considered (green LED blink which is Motion but no report, because of missing WiFi connection I believe. I also own a BT-Wifi Gateway stick which has been updated last Friday as well and that one shows the same behaviour.

    Finally fixed the problem by downgrading to v2.1.8. This is the procedure:

    1. Find out the IP address of the device in the local network (example: 192.168.178.55)

    2. Press reset button briefly once

    3. Try to access the device web page in a browser: http://192.168.178.55

    4. If the web page does not load, repeat steps 2 & 3

    5. If the web page loads properly, the device is online. Within 1 minute, access this url with your browser

    http://192.168.178.55/ota?url=http:/…OS-02_build.gbl

    (adapt to your local device IP address accordingly)

    6. After some minutes, you should be able to access the device using the local url: http://192.168.178.55

    7. The firmware section should show the old version v2.1.8

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