Shelly 2.5 after coupling doesn't appear on the app

Hello everybody,

I have a shelly 2.5 for about an year. I'm using it to command two lights and it worked well until last days.

Yesterday, something strange happens: fast switches on the light without any command.

So I tried to reset the device turning off the alimentation then push the switch 5 time fastly.

I made the coupling by IP and it is right done.

i checked the coupling on my router network and I can see the devide correctly coulpled.

But, when I open the app, I can't find the device to add on the room and program it settings

I tryed a lot of time to recoupling the device but nothing change.

If I try to connect the device by IP from my wifi, it works and I can switch the two channels, but without programming I can't use the phisic button and also the vocal commands.

sorry for the bad english,

thank you for the Help

Andrea

i've done something wrong?

nobody answered me

Andrea

Yesterday afternoon, after around five days, the device appear in the app, without doing nothing.