Device forget the wireless and stuck?

    • Autor

    Hi,

    I´m newbie with Shelly products. I´m testing a few ones but the door/window sensor make me crazy.

    After a few days working fine (wlan connected, cloud connect, and fixed ip, 100% bat.) just went offline.

    One touch to wake up was not enought to start working again. So I had to reset and start the setup procedures all over again...

    As I would like to use this sensor as a part of an security system I don't feel comfortable using it unless there's some fix to do.

    fw version 20220209-093605/v1.11.8

    Note: Shelly cloud says "new firmware version available" but is exactly the same ver.???


    Q1: when the device is sleeping and for any reason the wlan went offline, after coming back online the sensor must reconnect to the wireless network right?

    Q2: It is strongly recommended to have a fixed IP for this sensor, but not mandatory, correct?

    Q3: the preset time of this sensor before going to sleep, sometimes is to short. Is there any setting to set other values for this timming?


    Regards

    Vitor Franco