Button1 is stuck when pressed

  • I just received my Shelly Button1 last week. The button is stuck. When I press it, it doesn't bounce back but keeps pressed. I have to tap it to release it. Anyone else has these problem?

  • Yes, I have this problem too - to the extent that I can't really use the button. I received it over the summer and will probably be looking to return it for a replacement as I can't use it reliably. It's good to read that this isn't always a problem.

    Sarah

  • Had one with the issue.. ended up opening it.. the rubber part was pushed too hard and popped out.. just realigned it and popped it back in.. works fine since then..

  • It's fixed for now. Shelly support send a video on how to unstuck it. Which involved pressing it in all directions till it flips and then let it bounce back.

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