Buglist for the new app (Android / IOS) and home.shelly.cloud - help is welcome

    Hello Community,

    You certainly did not miss the launch of the new app for IOS and Android as well as the new user interface https://home.shelly.cloud.

    Unfortunately, numerous errors have crept in, some of which have already been recognized, reported and banned.

    Our request to you at this point:

    If you come across errors or inconsistencies while 'working' with the app or the cloud user interface, please only report them in this thread and do not open a new one for every bug. At best with screenshots or video links that allow the error to be reproduced. Please only report these errors that are apparently related to the changeover to the new app.

    The reported errors are then successively forwarded to Allterco with and / or compared with the Allterco internal bug list in order to avoid unnecessary duplicate reports.

    Before every message, please make sure that the latest app version is loaded on the end device.

    As of Mai 12th, 2022 12:30 pm, it is 1.8.56

    Thank you for your cooperation

    Your team from shelly-forum.com

    Time-off not refreshing - values decrease but not from the actual time. To update with correct time need to go into the device and out.

    easily reproducible on iOS, found on v1.0.30 and still happening on 1.0.58 at least:

    1) set a timer off of 30 minutes (optional step if the device already had this timer!!)

    2) just turn on a device

    3) open a different application

    4) when you go back (after for example 10 minutes), the time is still decreasing as if the timer has just started (from the 30 minutes) and is just refreshed if you go into the device and back

    (video attached)

    On an Android device (Galaxy Tab S6):

    • Main screen appears (and showing my configuration) but is frozen. You can't do anything.
    • It is not possible to paste the password in de login screen.

    Versions Shelly Cloud:

    1.0.34 5.0.8/7790643

    Android 11

    Update: I now see the same problem at home.shelly.cloud. The screen appears but you can't do anything.

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