Shelly 1 won't reset

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  • Hi, my two Shelly 1s have worked flawlessly for months. I recently changed my WiFi routers and one of them lost connection. I disconnected power for a few minutes and cycled the switch 5 times on/off but no change. I've tried this a few times. There's no physical reset button so am unsure what to do.

  • It’s strange.

    Disconnect from voltage - wait briefly - apply voltage - wait about 5 seconds - then switch the switch back and forth until you can hear the click of the relay

    So far it has always worked for me.

  • Am suffering the same problem with 3 of mine. Have tried all combinations with short switches, long switches checking with a volt meter that 240v is getting to the SW and nothing. Can't even hear the relay switching with the switch :(

    Have opened a support ticket so fingers crossed