shelly 2.5 locked

  • Hello to all,

    I wanted to change the name of the WIFI network to which my shelly 2.5 was connected.

    I use it to open a garage door with a roller shutter.

    I then lost the connection to the shelly. I have tried everything to reset it, without success.

    when I add it, it appears as locked, and impossible to unlock it.

    has anyone ever had this concern, and how do i fix it?

    thank you all in advance.

    Merci d'avance à tous.

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