Device is already owned by another user

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  • Got a new vintage light and after enabling cloud via the http portal, my Alexa doesnt see it.

    When I open the shelly app, it says under the cloud section that "Device is already owned by another user".

    Using latest firmware.

  • Probably a device name conflict..

    There's a hidden REST-API call which can solve that issue most of the time:

    http://<vintage-ip>/longifyid

    This is a factory reset with additionaly changing the name from the Vitage from shellyvintage-xxxxxx to shellyvintage-xxxxxxxxxxxx

    Previously Shellys had only the last six characters from the mac address as part of their name. (which can cause naming conflicts) The API call /longifyid will change the name to the full mac address.

    >100 Shellies, darunter so gut wie alles was der Hersteller produziert hat. ;)
    :!: ich beantworte grundsätzlich keine Fragen per persönlicher Nachricht:!:

  • OMG i realy dont understand wy that this problem is still around

    last week i bouth 22 plugs not a single 1 with the 12 digets

    Now i got a new order in the mail a tatal of 60 items

    the first item out off the box a Vintage light bulb and here we go again 6 digets... 6ED9AD (7264685)

    BUT this time also already registed to other user.

    Doing the same thing like with the plugs for longing the name results in nothing!!! keeps its name

    firmware version reads ''The current Firmware version of your Shelly device is 20191216-140157/??? No newer firmware available.''

    i can acces the shelly from http://192.168.68.53/ and controll the light on of it works

    doing:

    http://192.168.68.53//ota?url=http:…VIN-1_build.zip update nothing happens

    http://192.168.68.53//longifyid nothing happens

    realy starting to douwt the 1350€ investment overall

  • Welcome to the forum. :)

    Are you shure, the shelly has internet-access?

    Please open the web-ui.

    Is the correct time shown in right upper corner?

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