There is wifi, but no cloud

Hi guys, several days already

- I see the device as OFFLINE on the my.shelly.cloud

- device is connected to WiFi

- I browse its web interface

- if I turn off and then on - the cloud is there but for limited time

- I tried the Disable Cloud option and then enabled it - did not help

- I have lost data - one day appears empty on the chart

- the device worked a year without a problem

- the log says:

149685655 cloud_aes.c:256         Connect to cloud: -8
149690048 cloud_aes.c:425         Cloud connection 0x3fff29a4 closed
149695332 cloud_aes.c:139         Reconnect after 15000

Thank you Stefan but I already did that and even said that above

The first thing I did was to search through the forum.

The things get even weirder - already 4 days I have no data in the cloud BUT the cloud android app shows some current power consumption. Alas no historical data.

I rebooted the device many times.

the icons at the top of the screen (when I connect directly through http to the device) say "Trying to establish connection to cloud" and "Connected to WiFi network"

Ah, I see now, no, it was not done this way, my mistake, may be this difference needs to be explicitly emphasized.

Nevertheless, I tried to do it now - disabled it through WebUI and when I tried to enable it through the mobile app - it waited some time and then it showed me a message with red footer stating that "This device has not reached the cloud yet!Please, ensure the device is powered and your WiFi network has Internet access!"

I did exactly that - the device is powered and connected to the WiFi, my network has Internet access. My phone also has Internet access.

I wonder how would it be possible to turn on the cloud of the device from the Cloud since it is turned off?