Privacy Policy

We are pleased that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We would therefore like to take this opportunity to inform you about which of your personal data we collect when you visit our website and for what purposes it is used.
This data protection declaration applies to the internet offering of smarthome-forum.eu & shelly-forum.com, which can be accessed under the domain shelly-forum.com and the various subdomains (“our websites”).

Who is responsible and how can I contact you?
The person responsible for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR) is
smarthome-forum.eu &
shelly-forum.com
Shelly DACH GmbH
Augustenstr. 79
80333 Munich
Email: forum.de@shelly.com
www. shelly-forum.com
http://www.smarthome-forum.eu
Represented by the managing director Karsten Michael Sommer
Munich District Court HRB 271205, VAT DE349044942

A data protection officer does not have to be named according to the requirements of the GDPR.

What is it about?
This data protection declaration meets the legal requirements for transparency in the processing of personal data. This is all information that relates to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behavior when visiting a website. Information that we cannot (or only with disproportionate effort) link to you personally, e.g. through anonymization, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.
Stored personal data will be deleted as soon as the purpose of the processing has been achieved and there are no legitimate reasons for further storage of the data. We will inform you about the specific storage periods or criteria for storage in the individual processing operations. Irrespective of this, we store your personal data in individual cases for the assertion, exercise or defense of legal claims and in the event of statutory retention requirements.
Who gets my data?
We only pass on your personal data that we process on our website to third parties if this is necessary to fulfill the purposes and is covered by the legal basis (e.g. consent or protection of legitimate interests) in individual cases. In addition, we pass on personal data to third parties in individual cases if this serves to assert, exercise or defend legal claims. Possible recipients can then be, for example, law enforcement authorities, lawyers, auditors, courts, etc.
Insofar as we use service providers to operate our website who process personal data on our behalf in accordance with Article 28 of the GDPR, these service providers may be recipients of your personal data. You can find more information about the use of processors and web services in the overview of the individual processing operations.
Do you use cookies?
Cookies are small text files that we send to the browser of your device and store there when you visit our website. As an alternative to cookies, information can also be stored in the local storage of your browser. Some of our website functions cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses so that, for example, we are able to recognize the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). Among other things, cookies help us to make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly from your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses.
We provide information about the respective services for which we use cookies in the individual processing operations. You can find detailed information about the cookies used in the cookie settings or in the Consent Manager of this website.
What rights do I have?
Under the conditions of the legal provisions of the General Data Protection Regulation (GDPR), you as the data subject have the following rights:
- Information in accordance with Art. 15 GDPR about the data stored about you in the form of meaningful information on the details of the processing as well as a copy of your data;
- Correction in accordance with Art. 16 GDPR of incorrect or incomplete data stored by us;
* Deletion in accordance with Art. 17 GDPR of the data stored by us, insofar as the processing is not necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
Restriction of processing in accordance with Art. 18 GDPR, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you refuse to delete it because you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR.
Data portability in accordance with Art. 20 GDPR, provided that you have provided us with personal data within the scope of consent in accordance with Art. 6 (1) point a GDPR or on the basis of a contract in accordance with Art. 6 (1) point b GDPR and this data has been processed by us using automated procedures. You will receive your data in a structured, commonly used and machine-readable format or we will transmit the data directly to another controller, where technically feasible.
* Object to the processing of your personal data in accordance with Article 21 of the GDPR, insofar as this is based on Article 6(1)(e) or (f) of the GDPR and there are reasons for doing so arising from your particular situation or the objection is to direct advertising. The right to object does not apply if there are compelling legitimate reasons for the processing or the processing is carried out for the purpose of asserting, exercising or defending legal claims. If the right to object does not apply to individual processing operations, this is indicated there.
Withdrawal in accordance with Art. 7 (3) GDPR of your consent with effect for the future.
Complaint in accordance with Art. 77 GDPR to a supervisory authority if you believe that the processing of your personal data violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.
How is my data processed in detail?
In the following, we will inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. There is no automated decision-making in individual cases, including profiling.
Provision of the website
Type and scope of processing
When you access and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:
IP address of the requesting computer
Date and time of access
Name and URL of the retrieved file
Website from which access is made (referrer URL)
Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider
Our website is not hosted by ourselves, but by a service provider who processes the aforementioned data on our behalf in accordance with Art. 28 DSGVO. These are Hetzner and GoDaddy as providers.
All fonts that are used are hosted locally. There is no transfer to third parties.
Our website is listed on Cloudflare Radar, so that evaluations take place. However, the IP address of the user is not recorded.
When using the Chrome browser to visit the website, the ChromeUserExperienceReport is used to carry out its own evaluations, which may also include the IP address. This data is not processed by us.
We use the content management system Burning Board, which also collects user data. This is an integral part of using our website and our forum.
We have integrated Cloudflare.
Certain evaluations take place on Google via Google Webmaster, which also access the website usage data.
Purpose and legal basis
The processing is carried out to safeguard our overriding legitimate interest in displaying our website and ensuring security and stability on the basis of Article 6(1)(f) GDPR. The collection of data and storage in log files is essential for the operation of the website. There is no right to object to the processing due to the exception under Article 21(1) GDPR. Insofar as further storage of the log files is required by law, the processing is carried out on the basis of Art. 6 (1) point c GDPR. There is no statutory or contractual obligation to provide the data, but accessing our website without providing the data is technically impossible.
Storage duration
The aforementioned data is stored for the duration of the display of the website and for technical reasons for a maximum of 28 days.
Contact form (if available)
Type and scope of processing
On our website, we offer you the opportunity to contact us using a form provided. The information collected via mandatory fields is required in order to process the request. In addition, you may voluntarily provide additional information that you consider necessary to process the contact request.
When using the contact form, your personal data will not be passed on to third parties.
Purpose and legal basis
The processing of your data by using our contact form is carried out for the purpose of communicating and processing your request on the basis of your consent in accordance with Art. 6 (1) point a GDPR. If your request relates to an existing contractual relationship with us, the processing is carried out for the purpose of fulfilling the contract on the basis of Art. 6 (1) point b GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to process your request without providing the information in the mandatory fields. If you do not wish to provide this data, please contact us by other means.
Storage period
If you use the contact form on the basis of your consent, we store the data collected for each request for a period of three years, beginning with the completion of your request or until you revoke your consent.
Registering a user account
Type and scope of processing
You have the option of registering a user account to use certain areas of our website. The information collected during registration via the mandatory fields is required to provide access to the user account. In addition, you can voluntarily provide additional information for supplementary (convenience) functions.
When registering a user account, your personal data will only be passed on in accordance with this data protection declaration.
Purpose and legal basis
We process your data for the purpose of providing a user account to fulfill a contract with you in accordance with Art. 6 (1) point b GDPR. There is a contractual obligation to provide your data, as this information is necessary to identify you and to fulfill the contract on our part. There is no statutory obligation to provide the data. Without providing this information, it is not possible to register a user account and thus conclude a contract.
In addition, the processing of voluntarily provided information is carried out for the purpose of providing further (comfort) functions on the basis of your consent in accordance with Art. 6 (1) point a GDPR. By deactivating the functions / deleting the voluntary information in the user account, you can declare your revocation at any time with effect for the future in accordance with Art. 7 (3) GDPR.
Storage period
We store your personal data in the context of providing the user account for the duration of the contractual relationship. After the end of the contract / deletion of the user account, further storage of your data will only take place if legal storage obligations (e.g. tax and commercial law) exist.
Additional information that you provide to us on the basis of your consent will only be stored until you revoke your consent by deactivating the functions / deleting the data, but no longer than until the end of the contract on which the provision of the user account is based.
Comment function
Type and scope of processing
If you use the comment function on our website, this is done as part of the registration process in your user account. If you write comments as a registered user, we also assign these to your user account.
Your personal data will not be passed on to other recipients for the use of the comment function.
Purpose and legal basis
Your personal data is processed for the purpose of commenting on the content of our website on the basis of your consent in accordance with Article 6 (1) (a) GDPR. By sending us a message [deleting your comments], you can withdraw your consent at any time with effect for the future in accordance with Article 7 (3) GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to use the comment function without disclosing your data.
Storage period
We store your personal data until you revoke your consent, but no longer than until your user account is terminated, and for technical reasons for a maximum of 28 days thereafter.
Presence on social media platforms
We maintain so-called fan pages or accounts or channels on the networks listed below in order to provide you with information and offers within social networks and to offer you further ways to contact us and find out more about our offers. In the following, we will inform you about which of your data we or the respective social network processes in connection with accessing and using our fan pages/accounts.
Data that we process from you.
If you wish to contact us via Messenger or via Direct Message through the respective social network, we will generally process your user name through which you contact us and, if necessary, store other data provided by you to the extent necessary to process/respond to your request.
The legal basis is Art. 6 para. 1 sentence 1 f) GDPR (processing is necessary to safeguard the legitimate interests of the controller).
(Static) usage data that we receive from social networks
We receive automatically provided statistics about our accounts via Insights functionalities. The statistics include, among other things, the total number of page views, likes, page activity and post interactions, reach, video views/views, and information on the proportion of men/women among our fans/followers.
The statistics only contain aggregated data that cannot be linked to individual persons. They are not identifiable to us in this way.
What data the social networks process about you
To view the contents of our fan pages or accounts, you do not need to be a member of the respective social network and, to this extent, no user account for the respective social network is required.
Please note, however, that when you access a social network, the social networks also collect and store data from website visitors without a user account (e.g. technical data in order to be able to display the website) and use cookies and similar technologies, over which we have no influence. You can find details on this in the data protection provisions of the respective social network (see the corresponding links above).
If you wish to interact with the content on our fan pages/accounts, e.g. comment on, share or like our posts and/or contact us via messenger functions, you must first register with the respective social network and provide personal data.
We have no influence on the data processing by the social networks in the context of your use. To the best of our knowledge, your data is stored and processed in particular in connection with the provision of the services of the respective social network, and also for the purpose of analyzing user behavior (using cookies, pixels/web beacons and similar technologies) on the basis of which advertising based on your interests is displayed both within and outside the respective social network. It cannot be ruled out that your data may also be stored by the social networks outside the EU/EEA and passed on to third parties.
Information on, among other things, the exact scope and purposes of the processing of your personal data, the storage period/deletion and guidelines for the use of cookies and similar technologies in the context of registering for and using social networks can be found in the data protection/cookie policies of the social networks. You will also find information there about your rights and options for objecting.
Facebook page
When you visit our Facebook page, Facebook (Meta) collects, among other things, your IP address and other information that is available on your PC in the form of cookies. This information is used to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more information about this at the following link: https://facebook.com/help/pages/insights [https://facebook.com/help/pages/insights].
It is not possible for us to draw any conclusions about individual users from the statistical information transmitted. We only use this information to respond to the interests of our users and to continuously improve our online presence and ensure its quality.
We collect your data via our fan page only to enable you to communicate and interact with us. This collection usually includes your name, message content, comment content and the profile information you have made “publicly” available.
The processing of your personal data for our above-mentioned purposes is based on our legitimate business and communicative interest in offering an information and communication channel in accordance with Art. 6 (1) f) GDPR. If you, as a user, have given your consent to the respective social network provider for data processing, the legal basis for the processing extends to Art. 6 (1) a), Art. 7 GDPR.
Due to the fact that the actual data processing is carried out by the social network provider, our access to your data is limited. Only the social network provider is authorized to access your data in full. As a result, only the provider can directly take and implement appropriate measures to fulfill your user rights (requests for information, deletion, objection, etc.). The most effective way to assert such rights is therefore directly with the respective provider.
We are jointly responsible with Facebook for the personal content of the fan page. Data subjects can assert their rights with Meta Platforms Ireland Ltd. as well as with us.
The primary responsibility for the processing of Insights data lies with Facebook in accordance with the GDPR and Facebook fulfills all obligations under the GDPR with regard to the processing of Insights data, Meta Platforms Ireland Ltd. provides the data subjects with the essentials of the Page Insights supplement.
We do not make any decisions regarding the processing of Insights data and the storage period of cookies on user terminals.
Further information can be found directly on Facebook (supplemental agreement with Facebook): https://www.facebook.com/legal/terms/pa…roller_addendum [https://www.facebook.com/legal/terms/pa…roller_addendum].

You can find more detailed information, including the exact scope and purposes of the processing of your personal data, the storage period/deletion and guidelines for the use of cookies and similar technologies in the context of registration and use, in Facebook's data protection/cookie policy:
https://www.facebook.com/privacy/policy…edirect&entry=0 [https://www.facebook.com/privacy/policy…edirect&entry=0]
https://www.facebook.com/policies/cookies [https://www.facebook.com/policies/cookies]
We also use Facebook domains Insights to evaluate user behavior.